Monday – Sunday
10am - 8pm Eastern Time / 7am - 5pm Pacific Time
We hope you will love our stuff as much as we do. If you are not completely satisfied with your purchase, we will gladly accept the item for an Exchange. We'll also pay the return shipping costs if the exchange is a result of our error.*
If you would like to exchange an item for a different one, please return the original item by following the exchange procedures below and place another order for the item you wish to purchase. You will be refunded the original purchase price once we receive the item. You do not have to wait for us to receive the item before placing a new order.
Please note the following limitations:
How to Exchange an Item:
Where to Send:
The Standard - Ecommerce Exchanges
444 West 13th Street
New York, NY 10014
You will receive a credit posted to your credit card once item(s) is/are received and checked in by our warehouse. Please allow 7 to 10 business days to receive your credit.
For questions or assistance with your return, please call 212.784.5520 or by e-mail at firstname.lastname@example.org
*Free return shipping is only provided for orders within the United States. If you wish to return merchandise internationally, you must pay to return the item(s) to us.
In stock items will ship within 2 business days. Orders received prior to 3pm EasternTime will be shipped the following day, subject to availability.
|3 to 5 Days
Fedex Second Day Air
Fedex Next Day Air Saver
|up to 5 lbs||$11.95||$29.95||$49.95|
|up to 10 lbs||$12.95||$44.95||$79.95|
|up to 15 lbs||$16.95||$64.95||$109.95|
|up to 20 lbs||$19.95||$79.95||$124.95|
|5 to 7 Days
Fedex International Economy
|up to 5 lbs||$75.00|
|up to 10 lbs||$125.00|
|up to 15 lbs||$175.00|
|up to 20 lbs||$250.00|